Privacy Policy – Winelunie

Effective Date: 16/08/2025

At Winelunie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us, including via our website: https://winelunie.com.

1. Information We Collect

We may collect the following types of personal information when you browse or purchase from us:

  • Full name, email address, phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party gateways)

  • Order history and product preferences

  • IP address, browser type, device info, and website usage data via cookies

2. How We Use Your Information

Your personal data is used to:

  • Process and fulfill orders

  • Provide customer support and respond to inquiries

  • Send order confirmations, updates, and promotional offers

  • Improve website functionality and user experience

  • Comply with legal, accounting, and tax obligations

3. Data Sharing & Third Parties

We do not sell or rent your data. However, we may share your information with trusted third parties for specific purposes, including:

  • Payment processing (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Email marketing services (with your consent)

  • Website analytics tools (e.g., Google Analytics)

All partners are GDPR-compliant and handle your data securely.

4. Your Data Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of the data we hold about you

  • Withdraw consent for marketing communications

  • Object to processing in certain cases

To exercise these rights, contact us at ✉ contact@winelunie.com.

5. Data Security

We implement strict technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure servers with restricted access

  • Regular security reviews and updates

6. Cookies

Our site uses cookies to enhance user experience and analyze site traffic. You may control or disable cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about your privacy, please reach out:

📍 Address: 75 Lammas Street, Great Billing, United Kingdom
📞 Phone: 078 2973 7596
✉ Email: contact@winelunie.com
🌐 Website: https://winelunie.com